Frequently Asked Questions
Product Information & Quality Assurance
- Acacia Honey: Known for its light, mild flavor and clear, golden color, it’s ideal for everyday use—from sweetening tea to drizzling over desserts.
- Sidr Honey: Sourced from Yemen, this honey boasts a rich, unique taste and is prized for its potential health benefits and natural purity.
- Manuka Honey: Hailing from New Zealand, Manuka is celebrated for its distinctive flavor and strong antibacterial properties. Its quality is verified by UMF™ (Unique Manuka Factor) or MGO ratings, indicating its potency.
The UMF™ or MGO rating reflects the antibacterial strength of the honey. Lower ratings (e.g., UMF™ 10+ or MGO 263+) are great for daily consumption and general health support, while higher ratings (e.g., UMF™ 15+, UMF™ 20+, and above) are typically used for targeted therapeutic benefits. Choose a rating based on your intended use and desired potency.
Yes, we prioritize quality by sourcing honey that is minimally processed to preserve its natural enzymes, antioxidants, and beneficial properties. This ensures you receive the full nutritional and therapeutic benefits of each variety.
Honey’s naturally low moisture content gives it an indefinite shelf life if stored properly. For the best flavor and quality, however, we recommend using your honey within two years.
Yes, especially our Manuka Honey products, which come with certified UMF™ or MGO ratings to verify their authenticity and quality. We work with trusted suppliers who adhere to strict standards, ensuring every jar meets our premium quality benchmarks.
Ordering, Shipping & Customer Support
Yes, we ship internationally. Shipping times and costs vary by location. For more details, please refer to our Shipping Policy page or contact our customer service team for personalized assistance.
Your satisfaction is our priority. If you receive a damaged or unsatisfactory product, please contact us within 14 days of delivery. Due to the nature of food items, we typically do not accept returns on unopened honey products. Check our Return Policy page for full details.
Our dedicated customer service team is here to help! You can reach us through the Contact Us page on manuhoney.com, via email, or by phone. We aim to respond to all inquiries within 24 hours to ensure you receive the assistance you need.
Usage, Recipes & Storage Tips
Absolutely! Our diverse range of honeys is perfect for culinary adventures—from sweetening beverages and baking to enhancing savory dishes. Visit our blog for creative recipes that showcase how to use each type of honey.
Store your honey in a cool, dry place away from direct sunlight. There’s no need to refrigerate. If the honey crystallizes, simply place the jar in a bowl of warm water to gently liquefy it—avoid overheating to maintain its natural qualities.